Support

Contact Us

i3 is Making the Difference with Integrity, Value and Quality.

Located in Blacksburg, VA, our mission is to provide you with the highest value biometric solutions on the market. This means we deliver superior products, services and support to our customers through our exceptional staff and our network of Partners. 

The list of FBI certified products can now be found at: https://www.fbibiospecs.org/IAFIS.
Please contact us directly to learn more about i3 and solutions tailored to your needs.

General Inquiries
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Sales & Product Information
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Technical Support
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Headquarters
Identification International, Inc.
2901 Prosperity Road Suite E
Blacksburg, Virginia 24060
USA
540-953-1365

The i3 support team is located in our Blacksburg, VA office and will answer your questions and solve your technical problems. Contact our support staff on business days from 8:00am to 6:00pm Eastern Time.